Training your staff can make a real difference in raising levels of service, improving customer retention and getting the edge over your competitors. The South West Tourism Alliance is working with Purple Cloud Consultancy to deliver training.
Take a look at the options below to see what training is available to you.
'Welcome to Excellence' is the most successful customer service training initiative in the UK, offering a range of one-day customer service courses - ideal for staff at all levels.
The training courses are frequently updated to reflect changing conditions and legislation and are delivered by highly specialist trainers.
A game changing day to give yourself and your team a huge boost. Fun, high-impact and effective ways to change an 'Average You' into a' Brilliant You' ! These events are delivered by the UK's leading positive psychologists and should:
. Boost your happiness levels at work and at home
. Boost your performance and that of all those you interact with
. Boost your business by creating a positive can do environment
Click here for more information
There will be 2 Art of Being Brilliant seminars on Thursday 21st March, so you can choose to attend in the morning or the afternoon:
Times: 9.30am - 12.30pm - 1/2 day seminar
1.30pm - 4.30pm - 1/2 day seminar